Tutor Help Center

Everything you need to know about tutoring on SomoHub

Frequently Asked Questions

How long does tutor application approval take?

Applications are typically reviewed within 24-48 hours. You'll receive a notification once your application is approved.

What tutor levels are available?

Available levels: College Student, Junior High Teacher, Senior High Teacher, Skilled Professional, University Lecturer, Private Tutor. Each level has different document requirements.

How do students join my sessions?

Enrolled students receive a unique student meeting link for each class. They can access it from their learning dashboard.

How and when do I get paid?

Students pay the full session fee upfront, but you receive payments weekly. After you complete each week's classes, your earnings for that week are released to your available balance. You can then withdraw funds via bank transfer or M-Pesa anytime (minimum KES 500).

How is my weekly payment calculated?

Your weekly payment is the total session fee divided by the number of weeks. For example, a 4-week session at KES 8,000 pays KES 2,000 per week after you complete that week's classes. Partial weeks at the start or end of a session are pro-rated based on the number of classes.

Do I have to wait until the session ends to get paid?

No! Unlike students who pay upfront, you get paid weekly as you teach. After completing each week's classes, that week's portion of the fee is released to your available balance. This gives you steady cash flow throughout the session.

What happens if a student misses a class?

As long as you conducted the class as scheduled, you still get paid for that week. The payment is for delivering the class, regardless of individual student attendance. Make sure to mark attendance to track participation.

What if I need to cancel a class?

If you cancel a class, that week's payment may be adjusted. It's best to reschedule rather than cancel to ensure you receive full weekly payment. Communicate with your students and admin if issues arise.

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